Windows x64, Windows ARM, and Mac
What’s New
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Shared Device Mode Support – To complement the recent release of Shared Device Mode for Poly Lens Cloud, Poly Studio Desktop now ensures that shared devices only appear in a user’s Studio Desktop app inventory while connected, keeping their inventory view clear and accurate.
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Battery Visibility Improvements – Battery icons have been enlarged throughout the app for easier readability, and battery percentage is now displayed when a device is charging to more easily see the charging progress.
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Calendar Widget Improvements – The calendar widget on the Studio Desktop home page is now clickable to view the displayed event on the calendar page, and events can now be dismissed on the home page to display the next upcoming event when desired.
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Video Device Renaming Support – Support has now been added to rename supported video devices that provide this functionality as an option.
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Revert Custom Name to Original Device Name – Devices with custom names can now be easily reverted to their original name simply by clicking the x icon while editing the custom name.
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Softphone Management Simplification – The Softphones & Media Players settings section for certain headsets has been removed for a simplified user experience, since all supported softphones and media players are enabled by default in Studio Desktop.
Fixed Issues
General:
- Fixed an issue where deployment of MacOS app via Jamf would sometimes fail.
Headsets:
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Fixed an issue where call detail records would not be sent from Studio Desktop to Poly Lens.
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Fixed an issue where Poly Voyager Legend 30 and Legend 50 headsets would display two battery charging icons instead of one.
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Fixed an issue where extra beeping tones may be heard on Poly Mission series headsets during Zoom calls on Mac.
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Fixed an issue where the answer call button on some headsets would not work for Avaya Workplace calls.
Video:
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Fixed an issue where Poly Studio V52/V72 certificates are invisible in the Studio Desktop app until relaunch and disappear after deleting one.
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Fixed an issue where Poly Studio P5 anti-flicker setting reverts to 60 Hz on Mac after the device is unplugged and plugged back in.
Displays:
- Fixed an issue where supported HP Displays would flicker when Studio Desktop is launched.
Known Issues
General:
- The tenant ID from a previous loginless installation may persist after reinstalling the Studio Desktop app, causing cloud connection issues for the new user if associated to a different account (tenant).
Headsets:
- Mute is on OS notifications may be shown for certain headsets after a call is ended.
Docks:
- Quick Connect and Front Base LED settings may not switch successfully for HP Thunderbolt 4 100W/180W G6 Docks.