Skip to main content

Version 2.3.0 - Windows Only

What's New​

  • Proxy configuration - Poly Lens Desktop 2.3 Windows supports Proxy Configuration enabling IT administrators to route application traffic through HTTP(S) proxies using system-wide or per-component settings. See Proxy Configuration for more information.
  • Installation Enhancement – Poly Lens Desktop 2.3 introduces a new installation property for enterprise IT administrators to suppress creation of the desktop shortcut icon during installation. See Installation Enhancement for more information.
  • Loginless deployment – Added the support for the application to always start minimized regardless of whether the user is logged in at the time of installation. 
  • Added support for a setting in Poly Studio V12 that allows mic switching when the Poly Studio A2 Table Microphone is connected.
  • Public BETA support for HP Thunderbolt 4 G6 Docks (100W, 180W, and 280W) is limited in this release. Please refer to Docking Stations section for more details at Poly Lens Desktop – Supported Devices.

Fixed Issues​

  • Fixed an issue where “Call Button Lock” setting for Poly Voyager Focus was missing on Poly Lens Cloud.
  • Fixed an issue regarding ANC/Transparency settings missing on Poly Lens Cloud.
  • Fixed an issue affecting the call answering behavior on Poly Blackwire 8225 headsets.
  • Fixed an issue regarding the missing “Incoming call” for Poly Blackwire 8225 headsets on Poly Lens Desktop and Poly Lens Cloud.
  • Fixed an issue where Poly Lens Desktop incorrectly displayed an available update for headsets that were already running the latest firmware.
  • Fixed an issue where Poly Lens Desktop incorrectly appeared offline in the Poly Lens Cloud inventory.
  • Improved ⁠user experience while setting video favorites on Poly Studio P15.
  • Fixed an issue where supported video devices were not detected by Lens Desktop on ARM-based AI PCs.

Known Issues​

  • An issue with the LegacyHost.exe service can cause the Poly Lens Desktop app to slowdown. The service restarts when the issue is detected and requires no user action.
  • During the initial setup for Studio V12, the Status IP network parameters are not saved after the first attempt when applying the LAN configuration, but this works on the second attempt.
  • If the 802.1 and Proxy settings are configured on Studio V12 through the Poly Lens Desktop app, the changes won't be visible in the app UI after saving, if the device firmware is at 1.4.6.430149 or lower.
  • Once the software for HP 960/965 cameras is updated, the Poly Lens Desktop app must be restarted to display the updated software status.